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Privacy Policy

Effective Date: December 30, 2025

At Susu Puremil, accessible from https://susupuremil.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Susu Puremil and how we use it.

1. Who We Are

Our website address is: https://susupuremil.com. We provide services and products related to dairy and nutrition.

2. Information We Collect

  • Comments: When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
  • Media: If you upload images, please avoid uploading images with embedded location data (EXIF GPS).
  • Contact Forms: If you use our contact form, we collect your name and email address to respond to your inquiries.

3. Facebook Platform Data

If you use our application or website via Facebook Login, we may collect certain information provided by Facebook, such as:

  •  Your name, profile picture, and email address.
  •  Other public information you have authorized Facebook to share with us.

We use this data only to provide and improve our services to you. We do not sell this data to third parties.

4. Cookies

We use cookies to enhance your experience. These include:

  • Login Cookies: To save your login info (lasts 2 days).
  • “Remember Me”: Persists for two weeks.
  • Embedded Content: Content from other websites (like YouTube) behaves as if you visited their site directly and may collect data.

5. Data Retention

  • Comments: Retained indefinitely for automatic follow-up approval.
  • Registered Users: We store the personal information provided in your user profile. You can see, edit, or delete your information at any time.

6. Your Rights Over Your Data

If you have an account or have left comments, you can:

  • Request an exported file of the personal data we hold about you.
  • Request that we erase any personal data we hold.
  • This does not include data we are obliged to keep for legal or security purposes.

7. Data Deletion Instructions (Facebook Requirement)

To comply with Facebook Platform rules, we provide a way for users to request data deletion:

  1. Go to your Facebook Profile’s Settings & Privacy > Settings > Apps and Websites.
  2. Find Susu Puremil and click Remove.
  3. If you wish for us to manually delete your data from our internal database, please email us at: admin@susupuremil.com with the subject “Data Deletion Request”. We will process your request within 24-48 hours.

8. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

9. Compliance with Malaysian Law

This Privacy Policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
You have the right to:
– Access your personal data
– Correct inaccurate data
– Withdraw consent for data processing
– Lodge complaints with the Personal Data Protection Commissioner

10. Children’s Privacy

Our products are intended for children, but our website services are directed to adults (parents/guardians).
We do not knowingly collect personal information from children under 13 without parental consent.
If you believe we have collected data from a child, please contact us immediately.

11. Testimonials and Media Usage

If you provide testimonials or photos/videos (especially of children):
– We will obtain written consent before use
– You retain the right to withdraw consent at any time
– We will not share full names, addresses, or identifying information without explicit permission
– Media will be used only for purposes you have approved (website, social media, marketing materials)

12. Data Security

We implement appropriate security measures including:
– Encrypted data transmission (SSL)
– Secure server storage
– Limited staff access to personal data
– Regular security audits
However, no method of transmission over the Internet is 100% secure.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this policy periodically.

14. Contact Us

For any questions regarding this Privacy Policy, you can contact us at:

  • Email: admin@susupuremil.com
  • Website: https://susupuremil.com/contact-us/